HELP WHEN YOU NEED IT MOST
If you are struggling financially, we want to help you through the process of finding the assistance you need. Financial support is available through a variety of programs. Don’t miss out on funds that may be available to you.
HEAP
You may be eligible to receive state and federal assistance to help pay your Columbia Gas bill from the Home Energy Assistance Program (HEAP). HEAP provides one-time payment assistance to your Columbia Gas account. To apply, you can contact your local Community Action Agency or apply online at development.ohio.gov.
WINTER CRISIS PROGRAM
This program provides assistance once per heating season if you’re eligible and disconnected or threatened with disconnection for non-payment. To be eligible, you must sign up for PIPP Plus or another payment plan. Applications are accepted November 1 through March 31 each year, and are available through your local Community Action Agency. Learn more at development.ohio.gov.
PERCENTAGE OF INCOME PAYMENT PLAN PLUS (PIPP PLUS)
This payment reduction program allows you to pay just six percent of your monthly household income or a minimum of $10 for your gas service each month. PIPP Plus enrollment is provided by your local Community Action Agency. Learn more at development.ohio.gov.
COLUMBIA FUEL FUNDS
This fund is used if you have exhausted all other available assistance programs. You could receive up to $250 per heating season with or without a disconnection notice. Columbia Fuel Fund services are provided by your local Community Action Agency.
HEATSHARE
Administered by the Salvation Army, HeatShareis a fuel fund that combines customer, employee and stakeholder donations with company donations to assist you. Find your local Salvation Army at salvationarmyusa.org.
WARMCHOICE
Income-qualified homeowners and renters may receive a free home energy inspection which includes safety checks on natural gas appliances. Possible energy efficiency services may include attic and wall insulation, air sealing, and repair or replacement of natural gas appliances –all at no cost. Learn more by visiting ColumbiaGasOhio.com/Energy-Efficiency.
FINDING AND APPLYING FOR ENERGY ASSISTANCE CAN BE CONFUSING AND EVEN OVERWHELMING.
WE’RE HERE FOR YOU
NOT ELIGIBLE?
Even if you aren’t eligible for these energy assistance programs, you may be eligible for one of our flexible payment plans.
Full details are available online: ColumbiaGasOhio.com/PaymentPlans
FOR MORE INFORMATION
Visit ColumbiaGasOhio.com/AssistancePrograms
Call 1-800-344-4077
Payment Plans & Payment Options
A LITTLE HELP GOES A LONG WAY
Our payment plans are designed to give you choices and help ease any financial stress you may be experiencing. Contact us if you are currently behind on your bill or as soon as you realize you need help and we’ll quickly get you set up on the best plan for you.
1/6THPLAN
Pay your past due balance over six months. So each month you will pay a portion of your past due balance, plus your current charges due each month. To get started on the program, you’ll need to make an initial down payment. Enroll in this program ONLINE at ColumbiaGasOhio.com/PaymentPlans.
1/9THPLAN
Pay your past due balance over nine months. Each month you will pay a portion of your past due balance, plus your Budget Plan amount for your projected monthly costs each month. Enroll in this program ONLINE at ColumbiaGasOhio.com/PaymentPlans.
NINE-MONTH BASIC
The Nine-Month Basic Extended Payment Plan allows you to pay your past due balance over nine months. Each month you will pay a portion of your past due balance, plus your current charges due each month. To get started on the program, you’ll need to make an initial down payment. Call1-800-344-4077to learn more.
PERCENTAGE OF INCOME PAYMENT PLAN PLUS (PIPP)
This payment reduction program allows you to pay just six percent of your monthly household income or a minimum of $10 for your gas service each month. PIPP Plus enrollment is provided by your local Community Action Agency. Learn more at development.ohio.gov.
GRADUATE PERCENTAGE OF INCOME
Graduate Percentage of Income Payment Plan Plus (Graduate PIPP Plus) is a 12-month payment plan. Under the plan, your payment is based on your most recent PIPP Plus installment, plus your calculated Budget Plan divided by two. Example: $30 (PIPP Installment) + $110 (Budget amount) = $140/2 = $70 Graduate PIPP monthly installment amount.
FOR MORE INFORMATION
Visit ColumbiaGasOhio.com/AssistancePrograms
Call 1-800-344-4077