Recently, a very well-known global logistics and distribution company turned to GBS to solve a major problem they were experiencing with their outbound labeling operation at a local Ohio facility. Operating in over 220 countries with 380,000 employees and $69 billion in annual revenues, the company could not afford to have an inefficient labeling and shipping process affecting their clients and business.
As GBS entered the scene, the company’s product labeling activities were nearly at a stand-still at this location. Equipped with a fully automated process and designed for thousands of shipments daily, they had been reduced to a manual operation struggling to process hundreds of packages. Within a day of being contacted, GBS was on-site reviewing the situation and identified a problem with the high-speed print and apply process. The initial suspicion was that the applicator hardware was not set up properly, and upon closer inspection the following day by a GBS hardware technician, it was determined that there was also an adhesive problem on the labels being used.
Because of GBS’ strong customer service principles and close proximity to the company, technical adjustments were made and useable labels provided within one day. These quick actions saved the company’s labeling operations for the week, and provided them with a more effective and
efficient labeling solution moving forward. Additionally, because GBS already provides these products and services on a national scale for other large eCommerce and fulfillment businesses, a leveraged cost was given to the company which represented a significant savings over their previous supplier.
The combination of GBS’ industry experience, broad-capabilities and economic advantages all played a significant role in making this a tremendous success that can be replicated throughout the industry.
Contact GBS today and discover how your company can benefit from our myriad of labeling and packaging solutions!
GBS | 2727 Tuller Parkway, Suite 210 | Dublin, OH 43017 | 614.866.2744 | www.gbscorp.com